MiWay Insurance: June-Nov 2023 - ONGOING

Sales Leaders as Coach: 22 Senior Managers

• 6-month program 

• BUSINESS OBJECTIVES

  • • Customize coaching to individual sales leaders and their teams

    • Improve sales leaders' ability to consider and collaborate with sellers on their personal goals, strengths & weaknesses before engaging in a coaching dialogue

    • Improve sales leader's communication skills

    • Creating a supportive coaching culture and building high-performing teams

    • Identifying areas of improvement in sales performance areas

• OVERVIEWS

  • • cultivate successful, continuous, and empowered leadership coaches who are motivated by leadership,

    • have an understanding of human behavior,

    • and are equipped with effective methods that can be implemented to get the most out of their teams and make stronger connections with them as leaders.

    • Embed a coaching culture within the organization. 

• OUTCOMES

  • A coaching culture to boost company performance.

• Leaders who serve as subordinate resources, offering assistance, knowledge, guidance, and reinforcement

• Leaders who continue to develop and contribute to business growth and client connections.

• Improved leaders' ability to model leadership, reinforce corporate strategy, and help teams accomplish revenue targets and create long-term client connections.

• Increased leadership awareness, ability to provide feedback, and help improve.

• Reduced team overwhelm and enhanced strategic work, job satisfaction, engagement, and productivity

• Improved skills for a promotion or higher-level function

• Improved decision-making, more time doing what provides value to the business/team, and better relationships, communication, and impact.

Areas covered in the program: Foundations of human behaviour, Emotional intelligence, Neuroscience of Leadership, MindSet (Inward & Outward), 7 Quotients in Leadership, Leadership Coach vs management, Effective Communication, 10 Success Presuppositions to live by, Unconscious Bias, Resilience, Conflict and Burnout, how to measure high performing teams and individuals, building confidence and various resource models. 

Complete Enterprize Solutions Namibia: May-Sept 2023

Sales Leaders as Coach: 5 Senior Managers (Virtual program)

• 6-month program 

• BUSINESS OBJECTIVES

  • • Customize coaching to individual sales leaders and their teams

    • Improve sales leaders' ability to consider and collaborate with sellers on their personal goals, strengths & weaknesses before engaging in a coaching dialogue

    • Improve sales leader's communication skills

    • Creating a supportive coaching culture and building high-performing teams

    • Identifying areas of improvement in sales performance

• OVERVIEWS

  • • cultivate successful, continuous, and empowered leadership coaches who are motivated by leadership,

    • have an understanding of human behavior,

    • and are equipped with effective methods that can be implemented to get the most out of their teams and make stronger connections with them as leaders.

    • Embed a coaching culture within the organization. 

• OUTCOMES

  • A coaching culture to boost company performance.

• Leaders who serve as subordinate resources, offering assistance, knowledge, guidance, and reinforcement

• Leaders who continue to develop and contribute to business growth and client connections.

• Improved leaders' ability to model leadership, reinforce corporate strategy, and help teams accomplish revenue targets and create long-term client connections.

• Increased leadership awareness, ability to provide feedback, and help improve.

• Reduced team overwhelm and enhanced strategic work, job satisfaction, engagement, and productivity

• Improved skills for a promotion or higher-level function

• Improved decision-making, more time doing what provides value to the business/team, and better relationships, communication, and impact.

Areas covered in the program: Foundations of human behaviour, Emotional intelligence, Neuroscience of Leadership, MindSet (Inward & Outward), 7 Quotients in Leadership, Leadership Coach vs management, Effective Communication, 10 Success Presuppositions to live by, Unconscious Bias, Resilience, Conflict and Burnout, how to measure high performing teams and individuals, building confidence and various resource models. 

Regenesys Business School Faculty: 6 months 2023

Leader as a Specialist Program:

• Lead coach for the program

• Program Orientation facilitator

• "Change Leadership" Design and Facilitation

• "Resilience & Agility, Neuroscience" Design and Facilitation

• "Brain & Self-Regulation" Design and Facilitation

• "Coaching Pods" Design and Facilitation

About: A workshop that includes a lead coach, program orientation facilitator, change leadership design and facilitation, resilience and agility neuroscience design and facilitation, brain and self-regulation design and facilitation, and coaching pods design and facilitation would have a significant impact on staff in an organization. The lead coach would provide direction and guidance for the program, ensuring that the content and activities align with the goals of the organization. The program orientation facilitator would ensure that participants understood the objectives of the program and were prepared for the activities. 

The change leadership part would be set up and run in a way that would give participants the skills they need to lead change well. The neuroscience part on resilience and agility would give people the tools they need to deal with problems and adjust to changes. The brain and self-regulation part would teach people how to deal with stress and improve their ability to concentrate. Lastly, the coaching pods would allow participants to get individual feedback and help, which would help them do better and grow as people. Overall, this workshop would contribute to the personal and professional development of staff, leading to a more resilient and effective work environment

Benefits of this workshop:

1. Improved Leadership: The change leadership component of the workshop would enable participants to lead change effectively, improving their leadership skills and boosting their confidence in their ability to manage change.

2. Enhanced Resilience: The resilience and agility neuroscience component would equip participants with the tools needed to navigate challenges and adapt to changes, leading to enhanced resilience and the ability to bounce back from setbacks.

3. Better Focus and Self-Regulation: The brain and self-regulation component would provide participants with strategies for managing stress and improving focus, leading to increased productivity and better work-life balance.

4. Improved Coaching Skills: The coaching pods component would enable participants to receive individualized feedback and support, leading to improved coaching skills and the ability to provide better support to their team members.

5. Increased Collaboration and Communication: The overall design and facilitation of the workshop would encourage collaboration and communication between participants, leading to a more cohesive and productive work environment.

University of Pretoria, Medical Science Administration Faculty: 2023

WINGS Workshops

• Work and Industry Neutral Growth Skills 

• The workshop aimed at the future of work, social and emotional intelligence, emotional self-regulation, conflict conversations, and building boundaries would have a significant impact on staff in an organization. With the fast-paced changes in the world of work, it is essential to equip employees with skills that will enable them to thrive in the future of work. The workshop would address social and emotional intelligence, which is crucial in building strong relationships with colleagues and clients. Furthermore, emotional self-regulation is a vital skill in managing stress and preventing burnout. Conflict conversations and building boundaries would enable employees to navigate difficult conversations and maintain healthy boundaries in their professional relationships. Overall, this workshop would contribute to the personal and professional development of staff, leading to a more productive and harmonious work environment.. 

Dentons Global Services: jan - March 2023

Own your Career & Own your Leadership

• Own your career:

  • • The workshop that includes manifesting excellence, the 6 human needs, the VUCA world, the 5 core primary skills of the future, supply and demand, creating an authentic value proposition, Myers Briggs self-evaluation, and the importance of personal branding would have a significant impact on staff in an organization. The workshop would help employees manifest excellence by understanding their own needs and the needs of their colleagues. It would equip them with the skills needed to thrive in a VUCA (volatile, uncertain, complex, and ambiguous) world, including the five core primary skills of the future. Participants would gain an understanding of supply and demand and how to create an authentic value proposition that meets the needs of the market. Additionally, the Myers Briggs self-evaluation would enable employees to understand their personality type and how it impacts their work style. Finally, the importance of personal branding would teach employees how to create a positive image and stand out in a competitive job market. Overall, this workshop would contribute to the personal and professional development of staff, leading to a more productive and successful work environment.

• Own your leadership:

  • The Prosci People Manager process-based workshop focuses on building support for change, sharing the role you expect, building competencies, providing tools, and providing support. The workshop would have a significant impact on staff in an organization by providing managers with the necessary skills and resources to effectively manage change in their teams. By building support for change and sharing the expected roles, managers can ensure that their team members understand the change and are committed to its success. Providing tools and building competencies would enable managers to identify and address the challenges that arise during the change process. Finally, providing support to both managers and employees would ensure that everyone has the resources they need to succeed.

  • There are several reasons why this program has such a significant impact in the organization. 

    • 1. First, it empowers managers to lead change effectively, ensuring that their teams are on board and working towards the same goal. 

      2. Second, it provides a clear framework for managing change, enabling managers to identify and address challenges proactively. 

      3. Third, it helps build a culture of change resilience, where employees are better equipped to handle future changes. 

      4. Fourth, it enhances communication and collaboration between managers and employees, leading to a more productive and cohesive work environment. 

      5. Finally, it demonstrates that the organization is committed to the professional development of its staff, which can improve employee engagement and retention.

MIT SLOAN - Neuroscience for Leadership in Business

• Assessor (ongoing)

About: As an assessor, I am part of the MIT Neuroscience for Business program, which looks at the importance of how neuroscience affects leadership skills and abilities. We delve into the head, heart, and gut brains and the impact that the entire body has on leadership as a skill. We look at the various applications that require a holistic approach to leadership. 

Executive Coaching (Ongoing)

When we say something is 'transformational,' we mean that it causes a significant shift in or improves the performance of a scenario. Transformational coaching is a method of working with a client that goes beyond the surface of the topic at hand. It has a significant impact on all aspects of 'who you are.' It helps people to have a different relationship with themselves in terms of how they perceive, think, feel, and behave in situations, as well as how they relate with others.

Changes in behavior are necessary if coachees are to maintain the changes recognized in the coaching session; however, we believe long-term, sustainable change comes when an individual approaches a task or situation with a different perspective.

Coaching that works at the level of beliefs is known as transformational coaching.

"The Lunchtime Series" Podcast 

• Marketing and Leadership (ongoing)

• Coaching (ongoing)

About: The podcatsts were started with the aim of sharing various aspects and topics about marketing, leadership and coaching with my audience. The maim was to make a difference in peoples lives by sharing my knowledge and that of my weekly guests who join me on the shows;

Regenesys Business School Faculty: 6 months

Leader as a Specialist Program:

• Lead coach for the program

• Program Orientation facilitator

• "Change Leadership" Design and Facilitation

• "Resilience & Agility, Neuroscience" Design and Facilitation

• "Brain & Self-Regulation" Design and Facilitation

• "Coaching Pods" Design and Facilitation

About: A workshop that includes a lead coach, program orientation facilitator, change leadership design and facilitation, resilience and agility neuroscience design and facilitation, brain and self-regulation design and facilitation, and coaching pods design and facilitation would have a significant impact on staff in an organization. The lead coach would provide direction and guidance for the program, ensuring that the content and activities align with the goals of the organization. The program orientation facilitator would ensure that participants understood the objectives of the program and were prepared for the activities. 

The change leadership part would be set up and run in a way that would give participants the skills they need to lead change well. The neuroscience part on resilience and agility would give people the tools they need to deal with problems and adjust to changes. The brain and self-regulation part would teach people how to deal with stress and improve their ability to concentrate. Lastly, the coaching pods would allow participants to get individual feedback and help, which would help them do better and grow as people. Overall, this workshop would contribute to the personal and professional development of staff, leading to a more resilient and effective work environment

Benefits of this workshop:

1. Improved Leadership: The change leadership component of the workshop would enable participants to lead change effectively, improving their leadership skills and boosting their confidence in their ability to manage change.

2. Enhanced Resilience: The resilience and agility neuroscience component would equip participants with the tools needed to navigate challenges and adapt to changes, leading to enhanced resilience and the ability to bounce back from setbacks.

3. Better Focus and Self-Regulation: The brain and self-regulation component would provide participants with strategies for managing stress and improving focus, leading to increased productivity and better work-life balance.

4. Improved Coaching Skills: The coaching pods component would enable participants to receive individualized feedback and support, leading to improved coaching skills and the ability to provide better support to their team members.

5. Increased Collaboration and Communication: The overall design and facilitation of the workshop would encourage collaboration and communication between participants, leading to a more cohesive and productive work environment.

MiWay Insurance: 2020 - 2022

Enneagram Team workshop & Unconscious Bias training for the Executive Team

• Questionnaire provides the data required for multiple interventions, reducing survey fatigue, helping staff see the links between diverse organization development activities, and creating a shared language and sense of integration across the business.

• Providing powerful suite of tools also offers a framework for reflecting on the executive team dynamics and drivers, as well as a process that can be applied to guide an intentional, grounded change journey.

• Accelerate and support deep transformations in culture, learning and development and engagement by connecting employees to the deepest levels of self-awareness. Insight into individual motivators and drivers allows for deeper, faster change, customised change journeys and effective, sustainable transformation.

• Provides a framework to deeply investigate the ‘why’ behind displayed behaviours or resistance, allowing for breakthrough solutions. Gives insight into what intrinsically motivates different people, what engages them and the risks of disengagement or burnout.

• Empower the leaders with tips and suggestions for effective development activities and strategies for each individual or group. 

Unconscious Bias and Inclusivity Change Management Program for Senior Management.

• • • Change Management, Facilitation, Content Creation, Program Design 

About: This program was created with the goal of encouraging diverse perspectives to drive individual and team performance while also removing barriers to creating an inclusive workplace. Unconscious biases exist in everyone. They exist in the depths of the human brain without our knowledge. These biases develop in each individual and can have a significant impact on day-to-day decisions made at home and at work.

This program introduces your participants to concepts and techniques for defining and comprehending various unconscious biases. It will demonstrate the effects that these biases have on a company's culture and business practices. The workshop will also cover how to successfully implement an unconscious bias training program in your organization.

Enneagram Team workshop & Unconscious Bias and Inclusivity Train the trainer for the L&D Team

• • • Facilitation, Content Creation, Program Design, Enneagram Team Building 

About: Whether you are planning to be a professional trainer or you perform some training as part of your employment, you should always be prepared. Your participants will realize that training is a process in which certain skills, information, and attitudes are applied.

This will teach your participants how to deliver engaging and captivating seminars. Facilitation, needs analysis, and dealing with difficult topics are all skills that your learners will need to become trainers themselves.

Change Management and Organizational Design for the L&D Team

• • • Facilitation, Content Creation, Program Design 

About: This program was designed in aim of implementing strategies for effecting change, controlling change and ensuring employees adapt with minimal disruption to the changes. 

6 Month Coaching Intervention for  L&D Team

• • • 1on1 Coaching 

    • Supporting their learnings through the Unconscious Bias process and taking action on their next steps in their careers 

Ambledown Financial Services: 6 month program 2022

• Call Centre Service Excellence & Team Performance 

• Leadership Coaching

About: This program was designed with the aim of motivating the team to perform at a high level of professionalism with increased knowledge and skills. Upskilling the team to a professional level of team cohesion, call center etiquette, and effective communication.

Guest Speaker:

• South African Collieries Human Resources Association

• • • • Unconscious Bias and Inclusivity 

• Contact Centre Management Group

  • • • • Unconscious Bias and Inclusivity 

• Contact Centre Management Group

  • • • • The Future of work needs W.I.N.G.S

MIT SLOAN - Neuroscience for Leadership in Business

• Assessor (ongoing)

About: As an assessor, I am part of the MIT Neuroscience for Business program, which looks at the importance of how neuroscience affects leadership skills and abilities. We delve into the head, heart, and gut brains and the impact that the entire body has on leadership as a skill. We look at the various applications that require a holistic approach to leadership. 

"The Lunchtime Series" Podcast 

• Marketing and Leadership (ongoing)

• Coaching (ongoing)

About: The podcatsts were started with the aim of sharing various aspects and topics about marketing, leadership and coaching with my audience. The maim was to make a difference in peoples lives by sharing my knowledge and that of my weekly guests who join me on the shows;

Executive Coaching (Ongoing)

When we say something is 'transformational,' we mean that it causes a significant shift in or improves the performance of a scenario. Transformational coaching is a method of working with a client that goes beyond the surface of the topic at hand. It has a significant impact on all aspects of 'who you are.' It helps people to have a different relationship with themselves in terms of how they perceive, think, feel, and behave in situations, as well as how they relate with others.

Changes in behavior are necessary if coachees are to maintain the changes recognized in the coaching session; however, we believe long-term, sustainable change comes when an individual approaches a task or situation with a different perspective.

Coaching that works at the level of beliefs is known as transformational coaching.

Regenesys Business School Faculty: 6 months

Momentum Metropolitan Holdings

• Leader as a Specialist Program 

• Lead coach for the program

• Program Orientation facilitator

• "Change Leadership" Design and Facilitation

• "Resilience & Agility, Neuroscience" Design and Facilitation

• "Brain & Self-Regulation" Design and Facilitation

• "Coaching Pods" Design and Facilitation

About: As we grow, we learn to become leaders. Being a leader is natural for some, and a learned skill for others. No matter how we have become leaders, it is important to remember that we must lead ourselves before we lead others. Take the time to motivate yourself and realize that you can do it.

Leaders will discover the specifics of how to be better leaders for themselves and for others, taking into account various training on purpose, presence, neuroscience, resilience, motivation, human needs, mindset, the VUCA-D world, transactional analysis, and more. 

Randwater: 2020 - 2021 

• Train the trainer Training

  • Lead coach to the program 

  • Program orientation

  • Women in leadership facilitation

  • LMI Facilitation 

About: By identifying prospective managers early and identifying a clear management track, your company will prosper and thrive with a solid development structure. Becoming a new manager can seem like a daunting and challenging task. To overcome these hurdles create an environment where employees know what is expected of them

With our How to Develop New Managers course your participants will gain the support, best practices, and knowledge. This workshop will help your company develop well rounded, fair and confident managers. By identifying early you will be able to groom prospective candidates and provide the best chance for success.

SALT IT NAMIBIA: 2020 

• Effective Leadership Development program

  • Program orientation & implementation

• LMI Facilitation

About: Servant leadership is a philosophy that involves focusing on others, on their success, and in turn to build better relationships that benefit both manager and employee. Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and further their success at the same time

With our Servant Leadership workshop your participants will focus on the growth and development of their employees and ensuring their success. In doing so, the leader succeeds when their employees do. With a business team, servant leadership can not only help employees achieve and grow, but it can also benefit their leaders and the company as a whole.

Regenesys Business School Faculty: 6 months 2020

Momentum Metropolitan Holdings

• Trust, Resilience and Motivation Program 

  • Design

  • Program orientation & facilitaiton online

  • Training & Coaching

About: Ensuring that relationships are built on trust is important for every organization. Trust is not just something you say, it’s something you do and build. By providing your employees with the tools they need, you show them that you are willing to invest in them and that you care about their well being. 

With our Trust Building and Resiliency workshop, your participants will be given the skills that will promote honesty and build trust throughout your organization. Having resilient employees is crucial in creating an environment that is a safe place for everyone to work.

Multichoice: 2019 6 months

• Sales guru training

  • Program orientation & implementation 

About: More and more organizations are choosing to include coaching as part of their instruction. Coaching salespeople, when done correctly, will not only increase sales, it will have a positive impact on the community and culture of a company. The benefits of coaching salespeople are numerous and worth exploring.

With our Coaching Salespeople workshop, your participants will discover the specifics of how to develop coaching skills. They will learn to understand the roles and responsibilities of coaching as well as the challenges that coaches face in regards to working with salespeople.

Sun International: 2019 

Effective Leadership Development Program 

• Program orientation, Design and & Implementation

About:

Servant leadership is a philosophy that involves focusing on others, on their success, and in turn to build better relationships that benefit both manager and employee. Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and further their success at the same time

With our Servant Leadership workshop your participants will focus on the growth and development of their employees and ensuring their success. In doing so, the leader succeeds when their employees do. With a business team, servant leadership can not only help employees achieve and grow, but it can also benefit their leaders and the company as a whole.

Multichoice: 2018 - 2019, 9 months.

• Effective Client Relationship program 

  • Program orientation & implementation

  • Improved customer relations

  • Increase sales

  • GROW coaching model implementation

About: This program was designed with the aim of improving productivity by increasing the participants knowledge, confidence and communication skills resulting in greater understaning of the clients needs resulting in improved customer service. 

FNB Service Contact Centre: 2017 - 2018

• Train the trainer Training 

  • Lead coach to the program 

  • Program orientation

About: This program was designed in aim of equipping the participants with the knowledge, skills, confidence and competence to become an effective trainer.